Privacy Policy
Your privacy matters to us
Last updated: July 29, 2025
This Privacy Notice for LIMA-AJA ("Company," "we," "us," or "our") describes how we may collect, use, disclose, and protect your personal information when you use the Limasense platform or interact with our services ("Services").
Important: If you do not agree with our policies and practices, please do not use our Services.
Key Points Summary
We collect information you provide and automatically through platform usage
Data is processed to deliver services and improve user experience
We may share data with partners and authorities when necessary
Cookies and tracking technologies enhance platform functionality
Data may be processed in Rwanda or partner countries
You can access, update, or delete your personal information
Information We Collect
Information You Provide
We collect personal information when you:
- ✓Register an account
- ✓Place orders or requests
- ✓Fill out forms
- ✓Participate in surveys
- ✓Upload documents
- ✓Contact our team
Contact Details
Name, email, phone, location
Business Info
Farm details, product listings
Activity Data
Transactions, reviews, feedback
Information Collected Automatically
We automatically collect technical information when you use our platform:
- •IP address and location data
- •Browser and device information
- •Access times and referring URLs
- •Pages visited and time spent
- •Actions taken on platform
- •Platform usage patterns
How We Process Your Information
Service Delivery
Provide, improve, and secure our platform and services
Security & Verification
Verify identities and reduce fraudulent activities
Quality Assurance
Facilitate quality checks and logistics coordination
Communication
Send updates about orders, offers, and platform news
Legal Compliance
Meet legal obligations and regulatory requirements
With Your Consent
Additional purposes when you provide explicit consent
International Data Transfers
We operate from Rwanda but may use international service providers. All transfers comply with applicable data protection laws including GDPR.
Data Retention
Account data is retained while active or as legally required. Transaction records are kept for audit and compliance. Data is securely deleted when no longer needed.
Children's Privacy
We do not knowingly collect data from individuals under 18. If we become aware of such collection, we will promptly delete the information.
Your Privacy Rights
✓Access your personal data
✓Request corrections
✓Request data deletion
✓Withdraw consent
✓File complaints with authorities
To exercise these rights, contact us at limaajamain@gmail.com
Policy Updates
We may update this Privacy Notice as needed. Significant changes will be communicated via email or in-app notification. The "Last updated" date will always reflect the most recent version.
Contact Information
Get in Touch
Have questions about this privacy policy or how we handle your data? We're here to help.
Email Address
limaajamain@gmail.comPhone Number
+250 780 316 435Office Address
LIMA-AJA
Avenue 27 KG 126
Rwanda
Quick Actions
Response Time
We typically respond to privacy inquiries within 2-3 business days.
Manage Your Data
To review, update, or request deletion of your personal information, you can either email us or access your account settings on the Limasense platform.
Platform Access
Log in to your Limasense account to view and update your profile information directly.
Go to Account SettingsEmail Request
Send us an email with your specific data request and we'll assist you promptly.
Send Email Request
Social Media Logins
When you use social login (Google, Facebook), we access basic profile information like name, email, and profile photo for seamless authentication.