Terms and Conditions

Legal terms for using our platform

Last updated: July 29, 2025

Agreement to Our Legal Terms

Welcome to Limasense (the "Platform"), operated by LIMA-AJA ("Company," "we," "us," or "our"). These Legal Terms constitute a legally binding agreement between you ("you" or "User") and LIMA-AJA concerning your access to and use of the Limasense Platform, including any related content, features, tools, or services.

Important: By accessing or using the Platform, you agree to be bound by these Legal Terms. If you do not agree, you must not use the Platform.

1. Our Services

Limasense is a digital platform designed to bridge the gap between smallholder farmers and agribusinesses. The Platform offers:

Digital Trading

Transparent digital trading of agricultural produce

AI Quality Verification

AI-powered crop quality verification tools

Logistics Coordination

Real-time aggregation and logistics coordination

Secure Profiling

Secure farmer and product profiling

Price Discovery

Price discovery tools that ensure fairness and market competitiveness

Our Goal: To enable trust, quality, and efficiency in agricultural trade across Africa.

2. Intellectual Property Rights

All source code, features, functionality, software, databases, designs, text, graphics, and trademarks on the Platform are owned or licensed by LIMA-AJA and are protected by applicable intellectual property laws.

You may not use, reproduce, or distribute any Platform content for commercial purposes without our written permission.

3. User Representations

By using the Platform, you represent and warrant that:

You have legal capacity and authority to enter into these Terms

All information you provide is accurate and up to date

You will not use the Platform for any unlawful or prohibited purpose

4. Prohibited Activities

You may not:

Misuse or interfere with Platform functionality

Violate any applicable laws or regulations

Use the Platform to defraud or mislead others

Circumvent payment or operational processes

Introduce malicious software or attempt unauthorized access

Exploit or resell Platform features without consent

5. User-Generated Contributions

By submitting feedback, comments, or content on the Platform, you grant LIMA-AJA a non-exclusive, royalty-free license to use such content for operational, research, or promotional purposes. You retain ownership of your contributions but waive moral rights to them.

6. Contribution License

You grant LIMA-AJA the right to store, modify, publish, and display any content you voluntarily provide. You are solely responsible for ensuring your contributions do not violate third-party rights or laws.

7. Services Management

LIMA-AJA reserves the right to:

Monitor Activities

Monitor user activities for compliance

Suspend Access

Suspend or remove access for violations of these Terms

Platform Updates

Make modifications or enhancements to the Platform at any time

8. Term and Termination

These Terms remain in effect while you use the Platform. LIMA-AJA may suspend or terminate your access for any breach, or for operational reasons. Upon termination, you must cease all use of the Platform and any remaining obligations will survive.

9. Modifications and Interruptions

We reserve the right to change, suspend, or discontinue any part of the Platform without notice. We are not liable for any loss or inconvenience caused by downtime, updates, or service changes.

10. Governing Law

Republic of Rwanda

These Terms shall be governed by the laws of the Republic of Rwanda, without regard to conflict of law principles.

11. Dispute Resolution

1 Informal Negotiations

In the event of a dispute, both parties agree to attempt to resolve it through informal negotiation for at least 30 days before initiating legal action.

2 Binding Arbitration

If a resolution is not reached, the dispute shall be finally resolved through binding arbitration under the rules of the Kigali International Arbitration Centre (KIAC). The decision of the arbitrator will be final and enforceable.

12. Limitation of Liability

Maximum Liability

To the maximum extent permitted by law, LIMA-AJA's total liability for any claim shall not exceed the lesser of:

User Payments

The total amount paid by the user to LIMA-AJA in the 12 months preceding the incident

Maximum Cap

Seven hundred thousand Rwandan Francs (RWF 700,000)

We shall not be liable for indirect, incidental, or consequential damages, including lost data, profit, or opportunity.

13. Time Limit for Claims

12-Month Deadline

Any claim related to the Platform must be filed within twelve (12) months from the date it arises.

Claims filed after this period are permanently barred.

14. Contact Us

Legal Questions?

If you have any questions or concerns about these terms and conditions, please don't hesitate to contact us.

Phone Number

+250 780 316 435

Office Address

LIMA-AJA
Avenue 27 KG 126
Rwanda

Legal Support

Business Hours

Monday - Friday: 8:00 AM - 6:00 PM (CAT)
Saturday: 9:00 AM - 1:00 PM (CAT)

Important Legal Notice

By using the Limasense platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. These terms constitute a legally binding agreement between you and LIMA-AJA.